Steps to the Future. Fresh Thinking on the Management of IT-Based Organizational Transformation

Article number 10125509

Across firms, industries, and economic sectors, IT-based organizational transformation efforts have been unable to consistently generate business advantage—despite the fact that IT consumes more than half of new capital investment by business. In this thought-provoking compendium, top IT experts from around the world analyze why transformation efforts built around IT often fail, and share provocative and practical methods for ensuring that IT lives up to its promise. Writing for both IT and general business managers, they zero in on the management competencies required for successful, sustainable change, incorporating case studies and cutting-edge research findings to pinpoint the failings of traditional IT management approaches such as strategic alignment and business process reengineering. They persuasively argue for the integration of the core business unit and the IT function, advocate a new role for IT professionals, stress the importance of managing outcomes rather than process, and provide practical guidelines for turning new ideas into new management practices. Presenting novel and stimulating ways of thinking about the dynamics of change, Steps to the Future includes a challenging vision of what organizations of the future will need to compete—and helps managers, executives, and consultants meet the challenge with a radically new, incremental approach to managing the process. Achterzijde: A WEALTH OF INFORMATION TECHNOLOGY SOLUTIONS FROM THE LEADING EDGE Unlocking the business value of information technology is essential to future corporate success. But IT is notoriously unyielding to traditional management approaches. Managers, executives, and consultants alike need an original organizational solution. Representing the new wave of thinking about IT, this thought-provoking collection assembles researchers from four continents, including Robert Benjamin, M. Lynne Markus, Robert Zmud, Daniel Robey, Robert Galliers, and Claudio Ciborra, among others. Writing with deep knowledge of business and IT, they present a fresh set of creative, practical solutions.